Account and team
How to reactivate a subscription scheduled for cancellation
Undo a cancellation before the current period ends and keep using premium features.
If your subscription is already scheduled to end, you can reactivate it before the final date of the current period.
Where to find it
Open Configurações and select Faturamento. This area is available to the organization Proprietário.
In the Plano atual card, find the Assinatura Cancelada notice. It shows how long premium features remain available and includes the Reativar assinatura button.
Reactivate the subscription
Select Reativar assinatura and wait for confirmation. When the operation is complete, the page will again indicate that your subscription is active and will renew automatically.
Check Plano atual again to confirm that the cancellation notice is no longer shown.
If you cannot reactivate
Check that you are in the organization with the subscription and that you are its Proprietário. The option appears only while the cancellation is still scheduled. If the period has already ended or the page shows an error, contact support and identify the organization you need help with.
Keep learning
Continue this task with the next guides:
Keep going
Guides that help with the next step.