Account and team
How to track AI credits
Check your available balance, understand usage records, and identify which AI actions consumed credits.
AI credits are consumed by eligible Moviie AI features. The credits page helps you separate the current balance from past additions and usage.
Open Créditos. At the top, check the available balance. In the statement or activity area, review the date, feature, amount added or consumed, and resulting balance.
If a number looks unexpected:
- Compare the record date with recent AI operations.
- Check whether a batch action processed more than one video.
- Confirm you are viewing the correct organization.
- Capture the record details before contacting support.
A successful charge or plan change may take a short time to appear. Refresh the page before repeating a purchase or operation.
For recurring plan allowances and payment documents, open Faturamento or read how to manage billing.
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