Account and team
How to manage your plan, billing, and invoices
Review the current plan, usage limits, next charge, invoices, payment method, cancellation, and reactivation.
Only members with the required organization permission can manage billing.
Open Organização > Faturamento. The page shows the current plan, subscription status, next charge when applicable, seats, and included usage.
Change payment or access invoices
Select the billing portal action to securely open payment management. There you can update the payment method and download available invoices or receipts. Return to Moviie after finishing.
Change or cancel the plan
Review the displayed price, billing period, limits, and effective date before confirming a change. If you cancel, read the on-screen date carefully: access normally continues until the stated end of the paid or trial period.
When reactivation is offered, select Reativar before the cancellation date and confirm that the subscription status changed.
If payment is overdue, update the payment method before retrying. Do not submit repeated changes while the status is still refreshing. For questions involving a charge, send the organization name, date, amount, and invoice identifier to support, but never send full card details.
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